FAQ

How Do I Place An Order?

 

To place a product in your shopping cart, select the product and click on Add To Cart button.

 

You can access your shopping cart by clicking the shopping Cart button located in the upper right corner of the screen.

 

Items added to the shopping cart are not reseved till you proceed to Check Out

Please complete your order by reviewing items added and quantity. You can remove the product by clicking on the cross located in the Remove column. Click Check Out when you are ready to purchase your order.

The prices are including VAT. Please contact us directly if you want to place an order on your company's name. The VAT will be removed on your invoice when you provide your VAT number located in EU.

 

Shipping

 

Please complete the order form by providing your address. The shipping cost will be added automatically after you chose your country in the Country list field.

 

After confirming your order you will be automatically taken to the payment page.

 

A delivery is within 3 days for items in stock and 2 weeks for the rest.

 

Secure Ordering & Payment Options

 

We use PayPal as a secure method of payment.

More details on security features you can find on Pay Pal Web Site.

 

Credit card payments VISA, MasterCard, Discover, American Express.

if you want to pay by a credit card, press on Don't have paypal account? button when you are directed to the Pay Pal screen after pressing Check Out button.

 

Bank transfer

Please contact us via About section to receive our bank details.

 

Is the product price including taxes and import duties?

 

Yes, the price is Zymol MRRP (recommended retail price) for Europe.

 

It includes VAT and Import Duties.

 

If you buy a product within EU area for your business, please contact us via About section to provide your VAT number to claim VAT back.

 

 

Louiza Wax & Shine

www.louizawaxandshine.com